Notification

Gray fio2 sensor with blue and white label with Max-125M printed on it

Max-125M Change Notification

February 23, 2021 Max-125M Change Notification Dear Valued Customer, This letter is to inform you that Maxtec is in the process of making a change to a product you purchase. In an effort to ensure our customers receive the best service possible, we have added an additional supplier for raw materials used in our Max-125M … Read more

SmartStack 8-Pack Discontinuation Notice

January 15, 2021 R100P49-008 (SmartStack 8-Pack) Discontinuation Dear Valued Customer, This letter is to inform you of a discontinuation to a product you’ve previously purchased from Maxtec. The part number R100P49-008 (8-pack of SmartStack, with a minimum quantity of 6 units) will no longer be offered. For future orders, we request that you order the … Read more

Our Commitment to Safety: A Note About COVID-19

April 2, 2020

UPDATE: Maxtec Lead Times During COVID-19

Dear Valued Customer,

Maxtec is currently experiencing a lead time of approximately 6-8 weeks for our core products. At this time, all products are built-to-order on a first come first serve basis.

As you may already know, Maxtec products directly take part in the battle against COVID-19. We are experiencing higher than normal order volumes, but our team is doing a fantastic job building parts for our customers. To meet our 6-8 week lead time, we have significantly increased our manufacturing capacity by adding resources, working additional overtime shifts, and purchasing equipment to expand our manufacturing and testing capabilities to support additional production of our core products. We have also been working tirelessly with our vendors to expedite components to support the demands for our products. Maxtec understands your needs and patient needs and are doing everything possible to fill every order as quickly as we can.

As always, we would like to give a special thanks to our customers and all of the healthcare providers that are making sure patients affected by COVID-19 are receiving the care they need. We are all in this together!

Kind Regards,

Maxtec Marketing

[email protected]

Download the .pdf HERE

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Analyzer Supply Disruption Notice

February 7, 2020 Dear Valued Customer, This letter is to inform you of a delay in the availability of a product you’ve previously purchased from Maxtec. Due to a supply issue with a component used in the products listed below, we will experience a delay in delivering these products ordered from the period between February … Read more

BlenderBuddy & MicroMax Change Notice

January 21, 2020 Dear Valued Customer, This notice is to inform you of a change to a product you’ve previously ordered from Maxtec. In the past, as a convenience to our customers, Maxtec has assembled the BlenderBuddy to the MicroMax blender when requested. We have however, received several complaints that the “pre-assembled BlenderBuddy/MicroMax” have arrived … Read more

My Sign O Product Availability Change Notice

UPDATE March 3, 2020 The MySign O Oxygen Monitor (part number R124P08) is available for purchase again. Contact your Maxtec Sales Representative for order inquiries. January 13, 2020 Dear Valued Customer, This letter is to inform you of a delay in the availability of a product you’ve previously purchased from Maxtec. Due to an ongoing … Read more

International Power Supply Plugs Discontinuation

January 2, 2020 RP13P13 Discontinuation Dear Valued Customer, This letter is to inform you of a discontinuation to a product you’ve previously purchased from Maxtec. All future orders of power supply R230P10 will now come with RP13P13 (pictured below) included. Therefore, we will no longer offer RP13P13 as a separate part number. With this change, … Read more

Blender Service Kit Discontinuation

December 20, 2019 Blender Service Tool Kit Discontinuation Dear Valued Customer, This letter is to inform you of a discontinuation to a product you’ve previously purchased from Maxtec. We were informed by our supplier that this part is now obsolete, therefore we are no longer able to offer the product listed below. We apologize for … Read more

SPO2 Parts Discontinuation

December 20, 2019 SPO2 Parts Discontinuation Dear Valued Customer, This letter is to inform you of a discontinuation to a product you’ve previously purchased from Maxtec. We were informed by our supplier  that these parts are now obsolete, therefore we are no longer able to offer the products listed below. We apologize for any inconveniences … Read more

Rail Mount Bracket Discontinuation

December 11th, 2019 Rail Mount Bracket Discontinuation Dear Valued Customer, This letter is to inform you of a change to a product(s) you’ve previously purchased from Maxtec. We are removing the blender and humidifier rail mount brackets from our system, as we now offer a more convenient bracket that is compatible to mount to both … Read more