January 21, 2020
Dear Valued Customer,
This notice is to inform you of a change to a product you’ve previously ordered from Maxtec. In the past, as a convenience to our customers, Maxtec has assembled the BlenderBuddy to the MicroMax blender when requested. We have however, received several complaints that the “pre-assembled BlenderBuddy/MicroMax” have arrived either damaged or with loose connections due to the shipping process. In order to maintain Maxtec quality and ensure ultimate safety, Maxtec has decided that it is in the best interest of both Maxtec and our customers to no longer ship the MicroMax and BlenderBuddy “pre-assembled”. Instead, we now refer to the Instructions found with every BlenderBuddy that details the simple process to attach it to a MicroMax. This change will be effective 90 days from the date of this letter.
We apologize for any inconvenience this may cause.
Part Numbers:
- MicroMax Low Flow, DISS R203P13
- MicroMax High Fow, DISS R203P14
- MicroMax Low Flow, DISS R203P13-001
- MicroMax High Fow, DISS R203P14-001
- BlenderBuddy for Bird / Biomed Device R219P19
- BlenderBuddy for Precision / MicroMax R219P20
- In addition, Maxtec will not attach any BlenderBuddy configuration to any Blender configuration from Maxtec as a convenience in the future.
Kind Regards,
Maxtec Marketing
Download the .pdf HERE