FloCap Backorder Status

The tool used to manufacture our FloCap housings has been irreparably damaged. This has created a backorder situation for the FloCap R500P21-001, R500P21, and R500P23. Although all efforts are being made to accelerate the issue—regardless of cost to Maxtec—it may be several months before production on our FloCap line can resume. Currently, our target shipping date is:

May 1st, 2017

However, please check back often. We’ll be providing immediate updates should the situation change and offering more information as it becomes available.

We understand that a situation like this may create stress and anxiety. Our brand has been built on a 20-year foundation of trust with our customers and we want to assure you that the cause of this issue has been addressed; processes will be improved on our end to make sure that this type of incident does not happen again. Your confidence in Maxtec is well placed.

As a gesture of goodwill, we would like to offer one free FloCap 24-pack for every 30 days that your shipment is overdue.*

In the meantime, we recommend the Nellcor Easy Cap as a high-quality alternative for CO2 detection. However, the patented spinner that detects end of exhalation is a proprietary technology, exclusive to the Maxtec FloCap, and not offered by any other company.

We apologize for any inconvenience this may have caused. Thank you for your patience, understanding, and loyalty to Maxtec!

Sincerely,

– Bruce Brierley and Team Maxtec

* This offer is only available to those who make a minimum five (5) case purchase order.